Mesaje gnerice ale acestor erori:

“The connection to the server has failed. Account: ‘mail.numedomeniu.tld’, Server: ‘mail.numedomeniu.tld’, Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
“The connection to the server has failed. Account: ‘mail.numedomeniu.tld’, Server: ‘mail.numedomeniu.tld’, Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

“The host ‘mail.numedomeniu.tld’ could not be found. Please verify that you have entered server name correctly. Account:’adresa@mail.numedomeniu.tld’, Server ‘mail.numedomeniu.tld; protocol: POP3, Port:110’Secure(SSL):No, Socket Error:11001,Error Number 0x800CCC0D
“Unable to send or receive messages for the Long-way (office) account. The host ‘mail.long-way.eu’ could not be found. Please verify that you have entered the server name correctly. Server: ‘mail.long-way.eu’ Windows Live Mail Error ID: 0x800CCC0D Protocol: POP3 Port: 110 Secure(SSL): No Socket Error: 11004″

Erorile apar atunci cand Outlook sau Outlook Express nu poate stabili o conexiune cu serverul de email sau exista fluctuatii pe reteaua internet.

Cauze – rezolvari:

– lipsa conexiunii la internet sau instabilitate pe retea;
– server-ul de mail nu raspunde;
– setarile contului de mail sunt incorecte;
– configuratia incorecta a programelor antivirus;
– configuratia Firewall-ului de pe calculator este incorecta;
– daca folositi un modem/router/server/ incercati un restart:
– verificati pe webmail mesajele si vedeti daca nu sunt mesaje ce ar putea contine virusi iar un antivirus sa nu va permita sa le descarcati;
– restartati calculatorul
– restartati Outlook
– verificati conectivitatea pe porturile 110 POP3 si 25 SMTP
– daca portul 25 este filtrat de providerul de internet folositi portul 2525 (valabil doar pentru clientii Zooku Myhost)

Clientii Zooku Myhost pot verifica mesajele online accesand link-ul webmail alocat domeniului gazduit ” “.

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